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10th May 2018

Important Notice – Alpha Insurance

As you may be aware Alpha Insurance went into administration on 8th May 2018 as they are no longer solvent.  We are writing to all clients affected by the collapse in respect of Gap cover, excess protect and windscreen cover as these policies have been cancelled from the date of administration.

Legal Expenses Only

Please note the Legal Expenses cover currently underwritten by Alpha insurance has been transferred to a new provider of Legal Expenses through Financial and Legal Insurance, who will accept liability for any claims under the existing Alpha policy. Consequently, there will be no change to the way in which any claims are handled with Financial and Legal Insurance as they will be providing the same cover as that provided under the terms and conditions of the policies with Alpha.

Customer Support

The core of our business is our clients. We always ensure our clients’ needs are understood and taken care of in a first class professional manner. Many of our clients have remained loyal to Milestone Insurance over many years and insure their entire business portfolios with us, therefore benefiting from the skills of our Customer Service team who administer expert advice and service throughout the entire term a policy remains on cover with us.